About the role

A fantastic opportunity has arisen to join our Supply Chain team as Warehouse and Distribution Manager (Ambient). The role is responsible for all operations within our Distribution Centre (Newport, Brough) and is part of the Supply Chain leadership team.

Job Summary

Ensure the safe and efficient operation of the Distribution Centre . Deliver business and customer requirements through your teams and ensure all relevant KPI’s are achieved. Adopting a continuous improvement approach, develop and deliver long term plans to improve the overall warehouse and Distribution operations in terms of safety, quality, people and cost.

Key Areas of Responsibility

Health and Safety, Food Safety and Product Quality

• Ensure that all applicable HSE and legislation requirements are adhered to
• Ensure that all health and safety, hygiene, and security standards are maintained to the highest level in your areas of responsibility
• Work with your team to develop a H&S and Quality culture in so much as safety and quality are never compromised as a minimum
• Instil an enhanced understanding of customer expectations throughout the team to continually improve the quality mindset.

People Responsibility

• Ensure that professional and productive recruitment processes are undertaken to ensure legal compliance, a positive candidate experience and that the right calibre of colleague joins the team.
• Ensure the training and development requirements of your direct reports are captured and delivered against time defined plan. Ensure mandatory and essential work instruction training schedules are in place and delivered on time via your direct reports.
• Ensure effective performance management processes are applied consistently across the teams to encourage regular two-way feedback and performance improvement. Identify personal development and succession planning opportunities and timely interventions to support
• Leadership of disciplinary, grievance and appeal procedures
• Through your team ensure employee engagement plans are developed and delivered to maximise the benefits of a truly engaged team
• Regularly review the structure and accountabilities to maximise team efficiencies and succession opportunities within and between the warehouse and production teams
• Develop and maintain an environment of respect and accountability to promote a cooperative and harmonious working culture

Management

• Play a key role within the Supply Chain Leadership Team, deputising for the Head of Supply Chain in their absence. Deliver priorities in accordance with the business strategy
• Work closely with key stakeholders to maximise warehouse efficiency end-to-end, identifying opportunities to improve processes, inter-department effectiveness, product flow and quality output
• Input to the warehouse and cold store annual budget and deliver accordingly
• Operate a continuous improvement philosophy to identify short and long term opportunities. Instill this through the warehouse and cold store teams
• Lead on business improvement plans in relation to warehousing and distribution and optimisation projects.

Process

• Ensure that all relevant KPIs are delivered, including stock, waste, quality, service levels and costs. Ensure timely reporting and data analysis to identify trends and improvement opportunities
• Implement a labour planning process and ensure your direct reports adhere to it to achieve labour efficiencies and operate within budget requirements
• Manage the change process to implement the ERP process and coach and support the team to achieve ongoing utilisation, optimisation and maintenance to maximise efficiencies of the system
• Oversee and implement optimal warehouse operational processes, policies and procedures to ensure efficient layout and space utilisation, stock control, replenishment and product flow
• Any other duties as reasonably requested.

You will:

· Need to meet our cultural aspirations

· Have excellent communication skills and be able to communicate with a variety of different people.

· Be self-driven and motivated

· Have proven experience of leadership within a warehousing / distribution environment, ideally within FMCG.

· Have proven ability to implement process improvement initiatives.

· Leadership skills and the ability to develop and engagement with teams.

· Experience of latest BRC and relevant audit processes.

· Have a sense of ownership and pride in your work

· Be a Jacksons Ambassador

Those who know you would describe you as:

· A strong leader with the ability to influence.

· A great communicator

· Strong decision maker with great problem solving skills

· Strong leadership and able to influence

· Having a collaborative approach with teams

· Intuitive management style

Qualifications

• IOSH certified (essential)
• NEBOSH Qualification preferred but not essential)
• Degree or equivalent in supply chain (preferred)

Business Values

· You will live and breathe our 5 business values in everything that you do. You will inspire our colleagues to demonstrate our values in their everyday working lives, and you will challenge any behaviors that you feel contravene our values.

· Passion - Since 1851, we’ve been passionate about ensuring that every loaf we make is baked to perfection. We’re passionate about our bread and about Jacksons, and we take responsibility and try our hardest every day.

· Ambition - We never lose sight of our history but understand we need to be bold and ambitious to be successful in the future. We’re not afraid of trying new things, and we quickly learn from our mistakes.

· Care - We look after each other. We’re friendly and welcoming - everyone feels a part of the team. Together with our shareholders, we care about our business and our future, we are frugal and spend wisely. Our local communities matter too, and we play our part in making them a better place to live.

· Grounded - We create the best bread, deliver great service and celebrate our team’s success. We are exceptionally proud of what we do but never arrogant. Down to earth is how you’ll find us.

· Expert - We strive to be the best at what we do, from baking great bread, to delivering great service. We use our expertise every day and play our part in improving our business. We know our stuff but we’re always learning, and we make sure we learn together!