We are looking for a D365 Administration Support Analyst to join our Group IT Team. This is a remote position, though occasional travel to our UK sites may be required.

The role of D365 Administration Support Analyst:

As a member of the business application support team, you will be responsible for dealing with deployments to both test and production environments for Dynamics 365, alongside managing roles and responsibilities within those environments. You will also be involved with managing the business’s Azure DevOps platform to ensure security and smooth running of the Applications and Project team’s work. This role involves working closely with stakeholders to ensure the smooth operation of the system, troubleshooting issues, and providing comprehensive support. Out of hours work may be required, although expected to be minimal.

Key responsibilities of a D365 Administration Support Analyst:

• Creating, configuring, and managing D365 environments in LCS and Power Platform Admin Centre.
• The role will be responsible for deploying updates and fixes to Dynamics 365 Finance & Supply Chain Management ERP systems
• Setting up and monitoring Application Insights and Azure Monitor for tracking performance, identifying issues, and ensuring application health in Dynamics 365.
• Managing roles and responsibilities within Dynamics 365 Finance and Supply Chain Management ERP, Sales CRM and Customer Service systems
• Assisting with managing WJFG’s Azure DevOps platform

About you:

DD365 Administration Support Analyst skills:

• Knowledge of LCS and / or power platform administration
• Any understanding of security roles in Dynamics 365 Finance & Supply Chain Management would be advantageous.
• Experience in FMCG or food manufacturing.
• Any experience of Security & Compliance Studio in Dynamics 365 Finance & Supply Chain Management
• Knowledge of Azure DevOps

Desirable skills:

• Experience in FMCG or food manufacturing
• Any knowledge or experience of Medius for procurement and purchase ledger approvals

You’ll receive a salary of up to £42,000, along with other benefits such as:

• 6.6 weeks holiday, increasing to 7 weeks with 5 years’ continuous service.
• Stakeholder pension with generous employer contributions.
• Online benefits portal providing exclusive discounts with over 900 retailers.
• Wellbeing support including and Employee Assistance Help Line and GP access 24/7, along with online fitness classes and financial advice resources
• Cycle to work scheme.
• Support grants available for colleagues’ children attending University.
• Grants available for Sports Teams
• Opportunities to attend various events such as charity challenges, football tournaments and a bake off!

Who we are:

William Jackson Food Group is a dedicated family-owned food business which started in 1851. Today our Group has six fantastic food businesses – Abel & Cole, Belazu, Miso Tasty, Wellocks, Jackson’s Bakery and Lottie Shaws, which make and deliver some really fab food. We have dedicated family shareholders who take a long-term view on the way we do business, value our people, work with customers and suppliers, and look after the environment. Family values and commitment to our people, which comes with such a long-standing business, are deep rooted in our culture, read more about us in the Sunday Times Best Places to Work 2024 & 2025.

Thanks for reading our job advert. We do our very best to bring to life what it's like working as part of our team. Diverse teams really are the best teams. We want everyone to feel they can be themselves at work and develop their talents to the full. All colleagues are expected to take personal responsibility for keeping our workplace free from discrimination, harassment, and bullying - a place where everyone is treated fairly and respectfully. We also know that sometimes some candidates may be put off applying for a job unless they think they can tick every box. If you are really excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet... go on... why not give it a whirl? Good luck!