IT Support Engineer (WJFRP81666)
IT Support Engineer - Greenford, London. In this exciting role you will be part of our in-house technology team working within the existing IT operations support team to cover the day-to-day support and infrastructure needs of several businesses which are part of the William Jackson Food Group.
This is a varied hands-on role where you will be involved in daily operational support on a service desk, as well as running/contributing to support & infrastructure related projects as we strive to make our services better and better. Reporting directly to the IT Service and Operations Manager, you will be responsible for day-to-day support of users, applications and hardware spanning multiple locations, ensuring that issues are resolved in a timely manner and to participate in multiple IT projects.
This is an excellent opportunity for someone with proven previous experience in a technical support role with excellent customer service skills and has a genuine interest in technology, as well as looking for an environment that allows for development and growth.
IT Support Engineer key responsibilities…
IT Support Engineer skills and experience…
You will need to be able to work on your own initiative, whilst delivering to the given time frames, be able to work as part of a team, and be able to work in a fast-paced environment where you may need to react to the changing requirements quickly. This role will be primarily based at one of our sites in Greenford, London with on-site presence required, there may also be some ad-hoc UK travel required. You will also be part of a paid out of hours support structure.