IT Infrastructure Engineer (WJFRP81655)
IT Infrastructure Engineer, Hull, East Yorkshire. In this exciting role you will be part of our in-house technology team working within the existing IT operations support team to cover the day-to-day infrastructure and support needs of several businesses which are part of the William Jackson Food Group.
This is a varied hands-on role where you will be involved in the daily operational support of all things infrastructure and an escalation point for the support team, you will also be running and contributing to support and infrastructure related projects as we strive to ensure to provide robust and reliable services. Reporting directly to the IT Service and Operations Manager, you will be responsible for day-to-day maintenance and configuration of infrastructure and applications spanning multiple locations, ensuring that reliability and uptime of these services are maintained.
In addition to this you will have a good understanding of the Microsoft stack and to be an escalation point for the support team to aid them with resolution of issues within a timely manner. There will also be several IT projects ongoing at any given time as we look to improve services that are provided to our businesses, in turn this will require infrastructure knowledge and input to many of these and you will be a key player to the success of these projects.
This is an excellent opportunity for someone with proven previous experience in an infrastructure-based role with excellent customer service skills and has a genuine interest in technology, as well as looking for an environment that allows for development and growth.
IT Infrastructure Engineer key responsibilities…
IT Infrastructure Engineer skills and experience…
You will need to be able to work on your own initiative, whilst delivering to the given time frames, be able to work as part of a team, and be able to work in a fast-paced environment where you may need to react to the changing requirements quickly. This role will be primarily based at one of our sites in Hull, East Yorkshire with on-site presence required, there may also be some ad-hoc UK travel required. You will also be part of a paid out of hours support structure.
Today our Group has five fantastic food businesses – Abel & Cole, Belazu, Wellocks, MyFresh and Jackson’s Bakery, which make and deliver some really fab food.
The William Jackson Food Group is a family business with a 170-year history in the food industry. We have dedicated family shareholders who take a long-term view on the way we do business, value our people, work with customers and suppliers, and look after the environment.
Aside from the 33 days holiday a year, we have an Employee Benefit Trust, which is supported by family shareholders keen to ensure we support our colleagues as much as possible with a number of benefits including:
• Employee support services available, should you need any independent financial or wellbeing advice
• Financial awards for colleagues, or their dependents, who play a team sport
• Financial awards for colleagues who have children at university
• Appreciation awards to encourage colleagues to value each other’s work
• Various events with opportunities to meet colleagues from the Group’s other businesses.